altoge Platform Privacy Notice
This page describes what we collect when you use altoge and how we keep that data protected. We operate our platform in supported jurisdictions only, and we follow applicable data protection rules in each region where we offer our service.
We at altoge take your privacy seriously. When you open an account, deposit funds via DANA, e-wallet, mobile banking, or other payment methods, or place a bet on Liga 1 or Champions League markets, we collect certain information. This notice explains what that information is, how we use it, and what rights you have.
Our service is available only where local law permits. If you have questions about how we handle your data, contact our support team through the channels listed on our platform.
What We Collect on altoge
We collect your email address, phone number, and full name when you register an altoge account. During account verification (KYC), we ask for a copy of your identity document and proof of address. We also collect payment information — the bank account or e-wallet details you use to fund your account through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.
When you use altoge, we log your activity: which markets you view, which games you play, your bet history, and your withdrawal requests. We record your IP address, device type, and browser information. We also collect cookies and similar tracking data to remember your preferences and keep you logged in.
We do not sell your data
Our altoge platform does not share your personal information with third parties for marketing. We share data only with payment processors and compliance partners as needed to operate the service.
How We Use Your Data
We use your information to verify your identity, process your deposits and withdrawals, and detect fraud. We keep records of your account activity to comply with local regulations in Jakarta, Surabaya, Bandung, and other supported regions. We also use your data to send you account notifications, such as confirmation of a withdrawal request or a reminder about Idul Fitri promotions.
Our altoge platform uses cookies to track your session and remember your login. We may also use analytics to understand how players use our site — for example, which football leagues draw the most interest or which payment method is most popular. This helps us improve the platform.
Third-Party Processors
Our servers may sit outside your jurisdiction. We work with payment processors to handle mobile banking, local payment, and other e-wallet transactions. We also use hosting providers and analytics services. These partners are bound by confidentiality agreements and may only use your data to provide services to altoge.
- Payment processors: handle deposits and withdrawals
- Hosting providers: store your account data and game history
- Compliance partners: verify your identity and check regulatory lists
- Analytics services: track site performance and user behaviour
Your Rights and Our Commitments
You have the right to request a copy of the data we hold about you on altoge. You can also ask us to correct inaccurate information or delete your account. We will respond to such requests within a reasonable timeframe, subject to legal obligations — for example, we may need to keep records for tax or anti-money-laundering purposes.
We keep your data secure using encryption and access controls. Our altoge platform stores sensitive information on protected servers. However, no system is completely risk-free; if you believe your account has been compromised, contact us immediately.
We may update this privacy notice from time to time. If we make material changes, we will notify you by email or through your altoge account. Your continued use of the platform after such changes means you accept the updated terms. Our service is available only where local law permits, and this notice applies to all users in supported jurisdictions.